We are Hiring!

Showlove is a technology company connecting Africans through gifting. To do this, we are building end-to-end infrastructure that will enable Africans to give and receive gifts online, regardless of their location on the continent.

Our flagship product Showlove — is a P2P gifting platform where users can request, give and receive gifts and cash. Our mission is to make Africa a happier place to live in by helping Africans get more gratification from their human relationships. Join Showlove and help us make this a reality for billions of people

The Role

Showlove is a product led organization with a large appetite for delighting customers. Our environment is fun and agile and we build our products to reflect the same.

We are looking for a PM with a track record of building and shipping consumer facing technology products, who will translate ideas into strategy and features, and follow product development from end to end. Our value proposition is unique and our product is dynamic, we’re looking for someone to answer 5 key questions

1. What to build

2. How it should be built

3. Who to build it for

4. How to launch it

5. How to scale it

Responsibilities

· Gaining a deep understanding of Showlove’s product requirements and from that create a long-term strategy for the Company’s products

· Oversee and direct product development

· With support from other teams, you will create a roadmap, strategy and vision for each of our new products and features.

· Work closely with the team to research and validate your assumptions with our users in mind, running experiments and analysing the results.

· Gather users’ requirements, defines product requirements, draft user stories and detailed acceptance criteria and determine design work

· Retrieve and analyze feedback from customers٫ stakeholders and other teams to shape requirements٫ features and end products

· Prepare and review product requirements documents (PRD)

· Work closely with engineering teams to develop, coordinate and ensure successful execution of release/launch plan according to the product development process

· Provide support with Agile/SCRUM practices.

· Supporting multiple projects at different stages of their lifecycle simultaneously

· Communicates constantly by sending updates/reports on the progress of the work

· Work closely with the QA Team to test and validate functional specifications are being met during the development process

· Organize product releases properly and ensure compliance with agreed timelines

· Manage internal stakeholders on expectations and ensure transparency around development progress

· Gathering post-launch client feedback and quickly capture learnings to adapt the product

· Responsible for product issues management, escalation management and change management

· Using analytics/usage data and customer and internal feedback to help inform the product roadmap and direct timeline of enhancements to support customer satisfaction, enhanced quality of the product and increased usage

· Manage and optimize the Showlove product map, with focus on timeline delivery

· Defines and manages vehicles for collecting customer feedback on products features

· Meet frequently with marketing, data, engineering and other Showlove stakeholders to both capture requirements and communicate progress of new Product releases

· Works with Marketing on the product go to market strategies

· Identify market opportunities and contribute to the product vision and business strategy.

· Supervise and support Junior product managers and coordinate cross functional teams

Ideal Profile

· Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment

· 3 years of product management experience, having managed at least one entire technology product development lifecycle, from concept to market launch

· Expertise in Agile and Scrum

· Strong leadership and interpersonal skills

· Ability to lead and work with cross functional teams

· Ability to always put the customer first, seeking to validate your assumptions against real customer feedback and data.

· Highly detail-oriented and able to see small specifics that others often miss

· High proficiency in product documentation

Added Advantage

· Experience within the FinTech and/or e-commerce industry

· Experience managing multiple projects and product squads is a plus

· Experience in using Miro (or any other user story mapping tool), Figma, Jira, Confluence, and other tools for prioritization, documentation, and providing visibility to key stakeholders into ongoing work

· Experience in working with teams on customer and client facing products

Our Culture

Our goal at Showlove is to create a happy, fair and enabling environment where high performers want to come to thrive. We want our employees to be positively challenged, have clear career development opportunities and have fun at a company making a difference in the world. We truly believe that high performing people who are happy are the key to building a successful organization

What Next

If you are interested in applying for this position kindly send your CV to chikodi@showlove.io

Deadline

We are looking to close this by Feb 28th 2022

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Showlove.io

Showlove.io

Show some love to your people, in gifts, cash and experiences. 💚